Terms of service

Overview

These Terms of Service govern your use of scruffycub.com and its country-specific domains, and any purchase you make with us. By placing an order or using our website, you agree to these terms. References to "we", "us" and "our" refer to B&A Brands and Advisory GmbH, trading as Scruffy Cub.

Who Can Shop With Us

You must be at least 18 years old to place an order. By using this store you confirm that you meet this requirement. All information you provide including your name, address, payment and contact details must be accurate and complete. You are responsible for keeping your account credentials secure and for all activity on your account.

How Your Order Works

Placing an order is an offer to purchase. We accept your offer when we send an order confirmation by email. No contract exists until that confirmation is sent. Please review your order carefully before submitting, including size, product and delivery address. Once an order is confirmed, changes may not be possible.

We reserve the right to decline any order at our discretion, for example if a product is unavailable or if we suspect fraudulent activity. If we cancel your order we will notify you and issue a full refund.

Purchases are for personal use only and not for commercial resale.

Our Products

We make every effort to represent our products accurately in images, descriptions and sizing guides. Colours may appear differently depending on your screen and device settings. Product descriptions and availability are subject to change without notice. We reserve the right to discontinue products at any time.

Prices & Payment

All prices are shown in EUR and include VAT where applicable. Shipping costs and any applicable customs duties are shown separately at checkout. Prices may change without notice. The price that applies to your order is the price shown at the time you place it, as confirmed in your order confirmation email. You agree to provide accurate and complete payment information and confirm that you are authorised to use the payment method provided.

Shipping & Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers or circumstances outside our control. Risk of loss transfers to you upon physical receipt of the goods. For full details please see our Shipping Policy.

Returns & Withdrawal

Your right of withdrawal and our full returns process are set out in our Refund Policy. These pages form part of these Terms of Service.

Your Statutory Rights

Nothing in these Terms affects your statutory rights as a consumer under German law or applicable EU law. Your warranty rights for defective goods (Section 437 BGB), your right of withdrawal (Section 312g BGB) and all other mandatory consumer protections remain fully in place.

Intellectual Property

All content on this website including designs, images, text, logos and brand elements is owned by B&A Brands and Advisory GmbH or its licensors and is protected by applicable intellectual property law. You may use this website for personal, non-commercial purposes only. You may not reproduce, distribute, modify or publish any content without our prior written consent. Scruffy Cub and related brand elements are trademarks of B&A Brands and Advisory GmbH. All other trademarks belong to their respective owners.

Feedback & Reviews

If you submit reviews, ideas or other content to us, you grant us a perpetual, royalty-free licence to use, reproduce and publish that content in connection with our business. You confirm that you own or have the rights to any content you submit, that it is accurate, and that it does not infringe any third-party rights.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, accuracy or practices. If you leave our site to visit a third-party site, you do so at your own risk.

Our Relationship With Shopify

Scruffy Cub is powered by Shopify. All sales are made directly between you and B&A Brands and Advisory GmbH. Shopify is not a party to your purchase and bears no responsibility for any aspect of it. By using this store you release Shopify and its affiliates from any claims arising from your purchases or transactions with Scruffy Cub.

Privacy

Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms. By using this store you confirm you have read it.

Errors & Inaccuracies

We reserve the right to correct pricing errors or inaccuracies at any time. If an error affects your order we will contact you before proceeding.

Acceptable Use

You may only use this store for lawful purposes. You may not use it to infringe intellectual property rights, transmit harmful code, collect personal data of others, or engage in any activity that causes harm to Scruffy Cub, other users or third parties.

You may not use bots, scrapers or automated tools to access this store without our prior written consent. Any automated agent accessing this store must identify itself, must not mimic human behaviour, and must not bypass security measures. We reserve the right to block automated access at any time.

Liability

We are fully liable for damages arising from intent or gross negligence, from injury to life, body or health, under the German Product Liability Act, and in all cases where liability cannot be excluded by law. For cases of simple negligence, our liability is limited to foreseeable damages typical for this type of contract, except where mandatory consumer law provides otherwise. Your statutory rights as a consumer are not affected by this section.

Changes to These Terms

We may update these Terms from time to time. The current version is always on this page. We will notify you of material changes in accordance with applicable law. Continued use of our store after an update constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by German law. Your mandatory rights as a consumer under German and EU law always apply regardless of these Terms.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.

Contact

B&A Brands and Advisory GmbH
Helmstraße 8, 10827 Berlin, Germany
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